Privacy Policy

1. Who We Are

Aussie Attachments ("we", "us", "our") is an Australian supplier of excavator buckets and attachments, operating from Sydney, NSW. Our website is https://aussieattachments.com.au.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information when you use our website or contact us:

• Name and contact details (email address, phone number)
• Business name and machine model (when provided in enquiry forms)
• Messages and enquiry content you submit via our contact form
• Technical data such as IP address, browser type, and pages visited (via server logs)

We do not collect payment card details directly — any transactions are handled by third-party payment processors.

3. How We Use Your Information

We use the information we collect to:

• Respond to your product enquiries and quote requests
• Process and fulfil orders
• Improve our website and services
• Send you relevant product updates or promotions (only where you have consented)
• Comply with legal obligations

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers who assist us in operating our website or business (e.g. email, hosting, logistics), under confidentiality obligations
• Law enforcement or regulatory bodies where required by law

We will not disclose your information to overseas recipients without your consent, unless required by law.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly as a result.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption for all data in transit.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate. To make a request, contact us at [email protected].

8. Complaints

If you believe we have breached your privacy, please contact us first so we can attempt to resolve the matter. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update shown above.

10. Contact Us

For any privacy-related questions, please contact: